Our Legacy of Reliable Waste Management in Portland

Arrow Sanitary Service has proudly served the Portland area since 1956, providing dependable and affordable waste management solutions to both residential and commercial customers. We take pride in our role in keeping the community clean and sustainable.

Dedicated to Sustainability

We understand the importance of environmentally responsible waste management. As one of the first waste collection companies to actively participate in Portland's recycling and composting programs, we are committed to reducing our environmental impact through intelligent resource utilization.

Exceptional Customer Service

At Arrow Sanitary Service, we prioritize excellent customer service. Our attentive and responsive team is dedicated to providing personalized and efficient collections, always going the extra mile to ensure your satisfaction. We offer:

Clear and consistent communication: We provide transparent schedules and regular updates.
Responsive customer service: Our dedicated team is available to address your needs promptly and efficiently.
Flexible payment options: Choose convenient online billing or traditional payment methods.

Comprehensive Services for Your Needs

We offer a comprehensive range of services to meet your specific needs:

Residential Waste Management: Reliable weekly curbside collection and disposal services for your home.
Commercial Waste Management: Customized solutions for businesses, including waste audits and tailored plans.
Drop Boxes and Compactors: Efficient waste disposal solutions for construction sites, special events, and more.

A Commitment to Community

Arrow Sanitary Service is more than just a waste management company. We actively support local initiatives, fostering a sense of community responsibility and environmental awareness. We believe in:

Diversity and inclusion: We value and celebrate the diverse perspectives and experiences of our employees and customers.
Empowering our employees: We provide a supportive work environment where individuals can thrive and contribute to our success.
Community involvement: We actively support organizations that contribute to the betterment of our community.

Partnering with Arrow Sanitary Service means choosing a reliable and responsible partner who prioritizes environmental responsibility, exceptional customer service, and community involvement.

Update Share

Reviews (474)

Write a Review

Positive: Arrow Sanitary Service is praised for its exceptional customer service, prompt and efficient service, flexibility, and knowledgeable staff.

Negative: The company is criticized for its disregard for residential hours of service and noise disruption caused by the trash truck.

Excellent Customer Service

The majority of reviewers praised the exceptional customer service provided by Arrow Sanitary Service. They highlighted the helpfulness, kindness, and patience of the customer service representatives, including Dana, Audrey, Jessica, and Marleen.

Prompt and Efficient Service

Reviewers also commended the prompt and efficient service provided by Arrow Sanitary. They appreciated the ease of scheduling pickups, requesting changes to their accounts, and receiving assistance with various concerns.

Flexibility and Understanding

The company's flexibility and understanding in accommodating customers' needs during challenging situations, such as construction or bereavement, were also appreciated by reviewers.

Knowledgeable and Cheerful Staff

The staff at Arrow Sanitary were described as knowledgeable, cheerful, and genuinely kind, making customers feel valued and well taken care of.

Negative Experience

One reviewer had a negative experience with the company, citing disrespect for residential hours of service and noise disruption caused by the trash truck.