Empowering a Cleaner Tomorrow
Columbia Resource Company is a locally-operated waste management and recycling company serving the Vancouver and Washougal areas in Clark County, Washington. We are a proud member of the Waste Connections family, which provides waste and recycling services to over six million customers nationwide.
Our Mission
Our mission is to provide safe, reliable, and environmentally responsible residential, commercial trash, and recycling services to our community. We prioritize sustainability and environmental consciousness in all our endeavors.
Our Services
We offer a comprehensive range of services to meet your waste management needs, including:
**Residential Services
- Weekly residential trash and recycling collection
- One-time clean-up services
- Yard waste removal
- Electronic waste (e-waste) recycling
Commercial Services
- Roll-off dumpster rentals for construction and demolition waste
- Commercial trash and recycling services
- Special waste disposal solutions
Industrial Services
- Materials recovery and recycling for various industries
- Hazardous and non-hazardous waste disposal solutions
E-Waste Recycling
- Responsible disposal and recycling of electronic devices like computers, TVs, computers screens, and other electronics.
Special Waste Management
- Specialized disposal and management of unique waste materials like batteries, light bulbs, paint, and sharps.
Sustainability and Environmental Responsibility
Columbia Resource Company is committed to responsible waste management and environmental protection. We operate under strict environmental guidelines and strive to minimize our impact on the planet through:
- Maximizing recycling and diversion of materials from landfills
- Investing in energy-efficient technologies
- Reducing greenhouse gas emissions
- Supporting local initiatives that promote environmental sustainability
Our Values
Our core values guide our actions and decision-making:
- Integrity: We act with honesty and transparency in everything we do.
- Customer Focus: We prioritize customer satisfaction and provide exceptional service.
- Community Involvement: We are active participants in our community and support local initiatives.
- Environmental Responsibility: We are committed to sustainability and environmental preservation.
Facilities and Services
The Columbia Resource Company has a facility that is easy to use, even for those who are not experts at backing up a trailer. The vehicle gets weighed as you come in, and staff are available to guide you to an area to unload. Once you dispose of your waste, you pay as you drive out. The facility is well-maintained, with an emphasis on safety, and staff are friendly.
Recycling
The facility offers excellent recycling services, with an easy drop-off for recycling and friendly staff. They also take block Styrofoam and household hazardous waste, and have designated hours for accepting these items.
Customer Service
The staff at the facility have received mixed reviews. Some customers have reported having positive experiences, with staff being helpful and polite. However, others have reported negative experiences, with staff being rude, aggressive, and even abusive.
Management
The manager, Jeff Smith, has been the subject of several negative reviews. Some customers have reported that he is helpful and professional, while others have reported that he is rude and aggressive, and has even been known to engage in illegal behavior.
Reviews
The most common theme among the negative reviews is that the staff, particularly the manager, Jeff Smith, are rude and aggressive. Some customers have reported being yelled at, belittled, and even physically threatened by the staff. One customer had to involve the police to settle a dispute with Jeff Smith.
