Your Satisfaction is Our Priority
Passionate about delivering exceptional waste management services in Chicago
Brackenbox proudly stands as a reliable partner for residential and commercial clients in the Chicago area. With over 20 years of experience in the industry, we pride ourselves on offering unparalleled customer service, competitive pricing, and efficient waste disposal solutions.
Dumpster Rentals
- Wide range of sizes to accommodate diverse projects: 10, 15, 20, and 30 cubic yard dumpsters.
- Flexible contracts to meet your specific needs and budget.
- Convenient online and phone rental options for a seamless experience.
Commercial Waste Removal
- Customized waste management plans tailored to your business needs.
- Regular pickups to keep your property clean and compliant.
- Transparent pricing and detailed reporting.
Additional Services
- Bulk material delivery of gravel, yard waste, and other materials.
- Emergency waste removal services for unexpected spills or cleanups.
- Specialized disposal solutions for various materials, including electronics, construction debris, and hazardous waste.
What Sets Us Apart?
- Exceptional Customer Service: Our dedicated team provides personalized attention, responsive communication, and upfront information every step of the way.
- Unmatched Value: We strive to offer the most affordable and competitive prices in the Chicago area.
- Commitment to Sustainability: We prioritize responsible waste management practices through partnerships with local recycling and disposal facilities.
- Reliable and Responsive: We value efficiency and transparency, ensuring reliable delivery, pickup, and disposal services.
Poor Customer Service and Unreliable Delivery
Many customers have expressed frustration with BrackenBox's customer service and reliability. Author Colleen Walsh reports that the company failed to pick up their dumpster on time and is now charging them overage fees, despite being told to call to extend the rental period. Another customer, Luis, had a similar experience, with the dumpster arriving late and wasting two days of work.
Damages and Disputes
Some customers have experienced damage to their property or vehicles during the delivery or removal of dumpsters. Ashley Korin's husband's vehicle was damaged by a BrackenBox driver, but the company denies any responsibility and refuses to take action.
Positive Experiences
Despite the negative experiences, some customers have reported positive encounters with BrackenBox. Authors Daniel Mann, Tony Poli, Adam Piasecki, Natalia Petrykowska, Felicia Palmer, Erin Tennant, and Fred Harris have all praised the company's fast and reliable service, as well as their friendly and responsive staff.
