Safety, Integrity, Customer Service, and Environmental Responsibility
Welcome to County Waste and Recycling, a leading environmental company based in South Cairo, New York. Proudly serving the Capital Region for over 25 years, we are committed to providing superior waste management services to our residential, commercial, and contractor clients in Ulster, Greene, and Columbia counties. As a local business, we take pride in offering competitive pricing and giving back to the communities we serve.
Residential Services
At County Waste and Recycling, we understand the importance of keeping your home clean and free of waste. Our residential services include curbside collection, ensuring a hassle-free waste disposal experience for you and your family. With a strong commitment to environmental responsibility, we ensure that all recyclable materials are sent to our state-of-the-art Sierra Processing facility in Albany, where they are sorted and prepared for end-user manufacturers.
Commercial Services
Our commercial services are designed to meet the unique needs of businesses and organizations of all sizes. We offer commercial dumpster rental services with a variety of approximate sizes and capacities to accommodate different waste generation levels. Our approximate sizes and capacities include:
- 2 Yard Dumpster: Holds 20 large bags, dimensions 6'L x 3'W x 3'H, best for small restaurants and companies with up to 25 employees.
- 3 Yard Dumpster: Holds 30 large bags, dimensions 6'L x 4'W x 4'H, ideal for businesses with up to 50 employees.
- 4 Yard Dumpster: Holds 40 large bags, dimensions 6'L x 4'W x 5'H, best for midsize restaurants and companies with up to 100 employees.
- 6 Yard Dumpster: Holds 60 large bags, dimensions 6'6"L x 5'W x 6'H, ideal for businesses with up to 250 employees.
- 8 Yard Dumpster: Holds 80 large bags, dimensions 6'L x 5'6"W x 6'8"H, best for large businesses with up to 500 employees.
Roll Off Dumpsters
County Waste and Recycling offers a wide range of roll off dumpsters to accommodate various waste disposal needs, including construction, demolition, and renovation projects. Our roll off dumpster rental services include:
- 10 Yard Roll Off Dumpster: Holds 100 large bags, dimensions 15'L x 8'W x 2'H, best for heavy materials like concrete, asphalt, and dirt.
- 12 Yard Roll Off Dumpster: Holds 120 large bags, dimensions 10'L x 8'W x 3'5"H, best for heavy materials like concrete, asphalt, and dirt.
- 15 Yard Roll Off Dumpster: Holds 150 large bags, dimensions 10'L x 7'11"W x 4'7"H, best for heavy materials like concrete, asphalt, and dirt.
- 20 Yard Roll Off Dumpster: Holds 200 large bags, dimensions 21'11"L x 7'W x 3'6"H, ideal for heavy-debris home clean-outs and remodeling cleanup.
- 30 Yard Roll Off Dumpster: Holds 300 large bags, dimensions 21'11"L x 7'W x 5'2"H, ideal for office or large home renovation projects or junk removal.
- 40 Yard Roll Off Dumpster: Holds 400 large bags, dimensions 21'11"L x 7'W x 7'H, ideal for large construction and remodeling projects.
Our Operating Values
At County Waste and Recycling, we are committed to upholding our operating values in all of our waste management operations:
- Safety: Ensuring the complete safety of our employees, customers, and the public is our top priority.
- Integrity: We keep our promises to our customers, employees, and stakeholders. We do the right thing, at the right time, for the right reason.
- Customer Service: We
Poor Customer Service and Unreliable Trash Pickup
The majority of customers have had poor experiences with County Waste, citing inconsistent and unreliable trash pickup services. Numerous customers have reported multiple missed pickups, with some experiencing this issue for several weeks or even months. When customers attempt to report these issues, they are often met with unhelpful or dismissive responses from customer service representatives.
Difficulty in Resolving Issues
Many customers have expressed frustration with the company's inability to resolve issues promptly. Some have reported being told that their trash has been picked up, only to find it still present in their bins. Others have been instructed to leave their bins at the end of their driveway, only for them to be ignored. Some customers have even experienced double-charging, with the company disputing the second charge.
Price Increases
Some customers have noted that their bills have increased significantly over time, with no corresponding improvement in service. One customer reported a 33% price increase over two years, while another mentioned that their quarterly bill has gone up from $113 to $171 in five years.
Exceptional Experience
However, a few customers have reported positive experiences with County Waste, citing courteous and helpful drivers, and reliable trash pickup services. One customer praised the company's driver for going above and beyond to ensure their trash was picked up, even when they forgot to put out the bins.
