DEDICATED TO SERVICE. Devoted to Green.
Our Mission
MDI (Mark Dunning Industries, Inc.) is a leading provider of comprehensive waste management solutions across the southeastern United States. Founded in 1980, we have consistently evolved and innovated to become a trusted partner for both government and commercial clients. Our mission is to responsibly manage waste through efficient resource management, contributing to a greener future.
Expertise and Services
MDI offers a diverse range of services across multiple sectors, including:
Government Services
- Comprehensive solid waste collection and recycling solutions for Department of Defense (DoD) and other government agencies.
Commercial Services
- Temporary and permanent roll-off dumpster services for construction, demolition, and general waste management.
- Front-load dumpster services for efficient waste collection.
- Integrated waste management solutions, encompassing consultation, analysis, and implementation.
Residential Services
- Regular garbage and recycling collection for municipalities, counties, and military family communities.
- Various sizes of roll-off and recycling bin containers available.
Our Core Values
At MDI, we uphold the following core values:
- Customer Focus: We prioritize exceptional customer service and responsiveness.
- Sustainability: We are dedicated to environmental stewardship through responsible waste management practices.
- Integrity: We operate with transparency and accountability in every aspect of our business.
- Innovation: We continuously seek new ways to improve and optimize our services.
What sets us apart?
- Experience and Expertise: Decades of experience in waste management, serving government and commercial clients.
- Comprehensive Solutions: Customized solutions tailored to each client's unique needs and requirements.
- Dedicated Team: Experienced and certified professionals committed to providing exceptional service.
- Strong Community Focus: Active involvement in local initiatives and partnerships with environmental organizations.
Conclusion
MDI is committed to providing reliable, efficient, and sustainable waste management solutions to our clients. With decades of experience, a diverse range of services, and a dedicated team, we are confident in our ability to meet your waste management needs and contribute to a greener future.
Service Issues and Poor Experience
MDI has received several negative reviews from customers who have experienced poor service and inconvenience. One reviewer, Gene J. Frangipane, stated that the dumpster is only picked up once a week, despite being scheduled for twice a week, and that the trash is often left uncollected for extended periods. Another reviewer, Dennis Capps, reported that MDI's service is "horribly rude and unprofessional" and that the company fails to collect trash and leaves it strewn about. Seketa Parker, a former employee, described a poor working environment where employees are blamed for each other's mistakes and never receive pay on time.
Positive Experience
On the other hand, several reviewers had a positive experience with MDI. Audrey Andrews, Brittany Price, Kimberly Gregg, Mike Behar, Deanna Booker, Marc, and Sarah Wood praised MDI's customer service, professionalism, and commitment to getting the job done. Angela, the office manager, was particularly commended for her quick response to requests and ensuring that dumpsters are swapped out efficiently.
Inconsistencies
It's worth noting that MDI's service seems to vary depending on the location. While some reviewers had a positive experience, others experienced significant issues with service. Some reviewers, such as Robby Williams and Chelsea Varner, reported missed pickups and poor communication.
