Prioritizing Personalized Service & Transparency
Dedicated to Sustainable Waste Management Across Texas and Florida
JJ's Waste & Recycling stands as a leading provider of comprehensive waste management solutions for businesses throughout Texas and Florida. We take pride in offering tailored and efficient services that prioritize environmental responsibility and customer satisfaction.
A Wide Range of Services for Diverse Needs
Our diverse offering of services caters to a variety of waste management needs. We provide:
Trash Cart Services
- Convenient and reliable collection options in various sizes (65, 95, 174, and 290 gallons)
- Efficient disposal of general waste and recyclables
Dumpster Rentals
- Sizes available for diverse waste streams (5, 20, 30, and 40 cubic yard)
- Flexible rental periods and convenient delivery/pick-up options
Commercial Trash Services
- Customized solutions for offices, restaurants, construction sites, and more
- Regular pickups and disposal of various waste materials
Specialized Services
- Cardboard Recycling Program
- Mixed Recycling Services
- Roll-on, roll-off dumpster rentals
Focus on Sustainability and Environmental Responsibility
At JJ's Waste & Recycling, environmental responsibility is an integral part of our mission. We prioritize:
- Minimizing landfill waste through recyclable materials recovery
- Investing in eco-friendly technologies and practices
- Partnering with local organizations for responsible waste management initiatives
Dedicated to Customer Satisfaction
Our dedicated team prioritizes personalized service and transparency for every customer. We offer:
- Personalized account management: A dedicated 'cradle-to-grave' account manager to understand your unique needs
- In-person site visits: Comprehensive waste audits to assess your waste management needs
- Transparent pricing: Clear understanding of all costs before committing
- Responsive customer service: Efficient communication and prompt resolution of any issues
Partnering for a Sustainable Future
With a commitment to sustainable waste management practices and exceptional customer service, JJ's Waste & Recycling has become a trusted partner for businesses in Texas and Florida. Contact us today and discover the difference we can make in helping your business achieve its sustainability goals while maximizing waste efficiency.
Quality of Service
The reviews show a mixed bag of experiences with JJ's Waste and Recycling. On one hand, some customers have had positive experiences with the company, praising their services and staff. For example, Linn Albritton and Christopher Rice both gave the company 5-star reviews, citing excellent service and ease of communication. Nicole Barrera and Laurie Akers also had positive experiences, with Barrera mentioning that the company was consistent and never failed to make sure they were on the same page. Chris Halliday was similarly pleased with the company's billing and professional staff.
On the other hand, many customers have had poor experiences with JJ's Waste and Recycling. Several reviewers gave the company 1-star reviews, citing issues with inconsistent trash pickup, late or missed pickups, and poor customer service. For example, Bryan Hiatt reported that the company sent a truck to his home and broke his garbage bin, while R. W. complained that the company was not consistently picking up trash and recyclables. David Glancy Iii was upset about a rate increase and being charged a late fee on a credit amount. Jeannine Gimbel felt that the company changed her dumpster size and pickup schedule without her knowledge and then charged her an extra $100. Build Smart experienced a sudden rate increase without consent and had difficulties getting their concerns addressed by the company.
Communication
Communication issues seem to be a recurring problem with JJ's Waste and Recycling. Several reviewers mentioned that the company failed to notify them of changes to their services or rates. For example, Jeannine Gimbel felt that the company did not adequately communicate changes to her dumpster size and pickup schedule, while Build Smart reported that the company did not get back to them after several attempts to contact them.
Customer Service
The reviews suggest that JJ's Waste and Recycling's customer service leaves much to be desired. Several reviewers reported difficulties getting their concerns addressed by the company, with some even threatening to file complaints. For example, R. W. planned to file a complaint due to the company's inconsistent service, while Ashlie V. felt that the company was unprofessional and unwilling to acknowledge their mistakes.
