You provide the trash, we'll do the rest.
At Valley Waste Disposal, we're a family-owned and operated business that has been providing top-notch waste disposal services to the residents of Loudoun and Fauquier Counties in Virginia since 1999. Our mission is to provide safe, reliable, and efficient waste management solutions to our customers, while maintaining a strong commitment to our community. With over 130 years of combined experience, our team is dedicated to making your recycling and waste disposal experience effortless and hassle-free.
Our Story
Founded by Joe and Gwynanne, Valley Waste Disposal was built on the principles of integrity, hard work, and a passion for serving our community. What started as a small, family-run business has grown into one of the leading waste disposal companies in the region, servicing thousands of customers across Loudoun and Fauquier Counties. Our story is one of dedication, perseverance, and a commitment to excellence in everything we do.
Our Services
At Valley Waste Disposal, we offer a wide range of services tailored to meet the unique needs of our customers. From curbside pickup to back door and house pickups, large and small farm services, and homeowners associations, we've got you covered. Our team is dedicated to providing reliable, efficient, and environmentally responsible waste management solutions that exceed our customers' expectations.
Our Values
At Valley Waste Disposal, we're committed to building strong relationships with our customers, our employees, and our community. We believe in providing exceptional service, being good stewards of the environment, and giving back to the community that has supported us for over two decades. Our values are centered around integrity, hard work, and a passion for making a positive impact in the lives of those we serve.
Our Mission
Our mission is to provide safe, reliable, and efficient waste management solutions to our customers, while maintaining a strong commitment to our community and the environment. We strive to earn your trust every day through our exceptional service, competitive pricing, and unwavering commitment to excellence.
Customer Experience
The reviews highlight a mixed bag of customer experiences with Valley Waste. Some customers have reported excellent service, reliability, and professionalism, while others have had negative experiences with unprofessional phone reps, missed pickups, and poor customer service.
Reliability and Service
Some customers have praised Valley Waste for their reliable and consistent service, with trash and recycling being picked up on time. However, others have reported missed pickups, lack of communication, and unreliability, leading to frustration and disappointment.
Customer Service
A significant number of customers have reported poor customer service, including unprofessional phone reps, lack of communication, and condescending behavior. Some customers have felt disrespected and unvalued, leading to a loss of trust and loyalty.
Pricing and Contracts
Some customers have reported issues with contracts, including being locked into three-month contracts and not being able to cancel or receive refunds. Others have reported rate increases without improvements in service.
