Transforming Waste Management through Innovation and Sustainability
Rock River Disposal Services has been proudly serving the Rockford, Illinois area for over years. We're a locally-operated company dedicated to providing exceptional waste management solutions for both residential and commercial clients.
Our Commitment
Our mission is to provide efficient, reliable, and environmentally responsible waste removal and recycling services that meet the needs of our diverse community. We prioritize:
- Safety: The safety of our employees and the public is our top concern.
- Customer Service: We believe in building strong relationships with our clients and providing personalized, responsive service.
- Sustainability: We are committed to minimizing our environmental impact through innovative solutions and responsible resource management.
Our Services
We offer a comprehensive range of services including:
General Waste Collection
- Regular residential and commercial trash collection
- One-time or temporary disposal services for construction debris, yard waste, and other non-hazardous materials
Recycling
- Single-stream recycling program in most areas
- Regular recycling of office paper, cardboard, plastic, and glass
Roll-Off Dumpsters
- Rental and delivery of roll-off dumpsters for various waste materials
- Regular garbage collection and disposal services for commercial clients
Additional Services
- Portable toilet rental
- Yard waste removal
- Household hazardous waste disposal
Our Values
- Integrity: We conduct our business with honesty and transparency.
- Innovation: We embrace new technologies and solutions to improve our services.
- Community: We actively engage in the community and support local initiatives.
Join us in making a difference
At Rock River Disposal Services, we are driven by a desire to provide sustainable waste management solutions that benefit both our customers and our environment. Contact us today to learn more about our services and request a customized quote.
Garden Waste Removal Service
The service received generally positive reviews, with customers appreciating the efforts of the staff to ensure that their yard waste was collected despite staffing shortages. One customer was grateful that the service collected their leaves even after the designated pick-up date. Another customer praised the friendly and courteous staff who went above and beyond to collect their yard waste.
General Junk Removal Service
The service received mixed reviews, with some customers expressing satisfaction with the service, while others experienced issues with missed pickups, laziness, and disrespect for property. One customer appreciated the kindness of a driver who helped them with their garbage cans, while another customer was frustrated with the constant leaving of recyclables behind.
Issues with Recycling
Several customers experienced issues with the recycling service, including inconsistency in pickups, leaving recyclables behind, and lack of communication. One customer was upset that the recycling team would only pick up one can and not the other, despite being right next to each other.
Furniture Removal Service
One customer was very satisfied with the furniture removal service, stating that the team took everything they had set out.
Positive Experiences with Staff
Several customers praised the courteous and friendly staff, including drivers and customer service representatives. One customer appreciated the kindness of a driver who helped them with their garbage cans, while another customer thanked the staff for their courteous work and putting the cans back on their wheels.
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